Placing an order on the www.fatsuma.com website signifies your agreement with the policies stated below:
Sales Tax
Applicable sales tax will be added to all purchases made within Illinois.
International Orders
We do not collect any customs fees, duties, VAT or other delivery fees that may be required of you if you live outside of the United States. Payment of taxes, duties, customs fees, VAT, etc. is the sole responsibility of the recipient. Contact the customs office in your destination country for information about any applicable duties or taxes.
Payment methods
We accept the following major credit cards - MasterCard, Visa, Amex, Discover, in addition to Paypal.
Timing, Packaging & Shipping
All orders will ship within 48 hours (excluding US holidays). Once the order has been shipped, a shipping confirmation email will be sent to the email address provided along with the tracking number. We are not responsible for lost or stolen packages, if you want to purchase insurance for your package or request an alternative carrier like UPS Ground or Fedex at your own expenses, just send an email to info@fatsuma.com including your shipping specifications and the reference number of your order.
Also, please note, Fatsuma is not responsible for items delivered to incorrect addresses supplied by the sender, so make sure to check your shipping address twice.
PrivacyWe respect your privacy and do not share any of the personal information you provide. Your account information on fatsuma.com is saved for your convenience and for our internal use only, we do not share any information you provided with a third party. Please see out detailed privacy policy for more information